Returns & Exchanges

At Blacks, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange any unworn items with tags attached within 30 days of delivery.

1

Initiate Your Return

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

3

Label and Ship

Affix the prepaid shipping label provided in your original package or downloaded from our portal and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, a refund will be processed to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing